Please find below details of all of Into Film's current vacancies across the UK.
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Customer Support Engineer
Employment Type: Part time, 20 hours perweek, Monday Friday 8am-12pm (4 hours per day). Fixed term role until 31 March 2027.
Location: Hybrid, United Kingdom. Based at one of the Into Film offices(Cardiff, Belfast, Salford, Edinburgh, London).
Salary: £30,500 - £32,000 (pro-rata to reflect part-time working pattern)
Team: Product and Technology
Seniority: Junior
Closing: 10:00am (GMT), 30th Jun 2026 BST
Job Description
The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. This is fixed term role until 31 March 2027.
The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites.
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Bookings Team Executive
Employment Type: Full time, Fixed Term contract from 26th August until 27th November.
Location: Hybrid, United Kingdom. We operate in a hybrid pattern, combining home working with attendance at the office. (Cardiff, Belfast, Salford, Edinburgh, London).
Salary: £30,500
Team: Activation/Festival
Seniority: Junior
Closing: 10:00am (GMT), 15th Jul 2026 BST
Job Description
The main function of the bookings team is to provide high quality customer service for the Into Film Festival. Initially this will be receiving calls, processing bookings and liaising with educators on email and on the phone. There will then be a need to make outbound calls to drive bookings, speak to attending teachers and liaise with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution-focused attitude. It is an opportunity to develop customer service and CRM/Salesforce skills and work for the world's largest film festival for young people.