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Jobs at Into Film

Please find below details of all of Into Film's current vacancies across the UK.

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Customer Support Engineer

Employment Type: Part time, 20 hours perweek, Monday Friday 8am-12pm (4 hours per day). Fixed term role until 31 March 2027.

Location: Hybrid, United Kingdom. Based at one of the Into Film offices(Cardiff, Belfast, Salford, Edinburgh, London).

Salary: £30,500 - £32,000 (pro-rata to reflect part-time working pattern)

Team: Product and Technology

Seniority: Junior

Closing: 10:00am (GMT), 30th Jun 2026 BST

Job Description

The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. This is fixed term role until 31 March 2027.

The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites.

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